About Us
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Customer Care Story
Frequently Asked Questions
Got questions? We’ve got answers. If you can’t find what you’re looking for, contact our support team.
Transfer times vary based on your payment method, destination, and the service level you choose. Standard transfers typically arrive within 1-2 business days, while Premium and Business transfers can be as quick as seconds or minutes. You’ll see the estimated delivery time before you complete your transaction.
Our fees start at just $0.99 for Basic transfers and vary based on the transfer amount, destination, and the plan you choose. We always show you the exact fee and exchange rate before you confirm your transfer, so there are never any surprises.
We currently support money transfers to over 100 countries worldwide. You can send money to major destinations like the US, UK, EU countries, India, Philippines, Mexico, Australia, and many more. Check our country list in the app for the full details.
We accept various payment methods including bank transfers, debit cards, credit cards, and digital wallets depending on your location. Business accounts also have access to additional payment options including bulk transfers and API integration.
Every transfer comes with real-time tracking. You can monitor the status of your transfer in your MoneyFlow account or app. We also send email and push notifications at key stages of the transfer process, so you’re always informed.